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Terms of Service Agreement

Last updated: 2025-12-12

A. Overview

1. This Universal Terms of Service Agreement (this "Agreement") is entered into by and between either:

DGTL TECH UK LLP, a limited liability partnership registered in England and Wales with company number OC434843, having its registered address at 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom, or

DGTL TECH LLC, a limited liability company organized under the laws of the State of Wyoming, United States, with its principal business address at 30 N St Ste #46339, Sheridan, WY 82801, USA,

(each individually or collectively referred to as "DGTL.TECH", "we", "us", or "our", depending on the contracting entity specified in the relevant Service Order, invoice, or account record),

and you, and is made effective as of the date of your use of this website ("Site") or the date of your electronic acceptance of this Agreement, whichever occurs first.

2. This Agreement sets forth the general terms and conditions of your use of the Site and the products and services purchased or accessed through this Site (individually and collectively, the "Services") and is in addition to (not instead of) any specific terms and conditions that apply to the particular Services. Typically these Services may include Hosting Services under Hosting Services Agreement, User managed Services under Managed Services agreement, other Services on the basis on a particular order, etc.

3. By using Services, you also implicitly agree and accept DGTL.TECH service level agreement (SLA). SLA acts as an add-on of various Services and defines the initial ticket response from DGTL.TECH technical support team. Please pay your attention to any SLA references in DGTL.TECH documents and policies. Please read this DGTL.TECH documents and policies carefully before accessing or using DGTL.TECH Services.

4. For your convenience higher level SLA plan sometimes is available to be selected during the ordering process of some of DGTL.TECH Services. Pay your attention to the facts that 4.1. it could be acquired only for an additional fee; 4.2. The particular order of Services may include specific provisions that override these general SLA provisions.

5. Whether you are simply browsing or using this Site or purchase Services, your use of this Site and your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge, and agree to be bound by this Agreement, along with the following policies and the applicable product agreements, which are incorporated herein by references below.

6. The terms "we", "us" or "our" shall refer to DGTL.TECH. The terms "you", "your", "User" or "customer" shall refer to any individual or entity who accepts this Agreement, has access to your Account, or uses the Services.

7. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

8. DGTL.TECH may, in its sole and absolute discretion, change or modify this Agreement and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site. DGTL.TECH will provide advance notice with the updated version of this Agreement, any policy or agreement at least 30 (thirty) days before they are due to take effect (Effective date). Notice any such amendment may be given via email or Account or by any other means allowed under the Agreement. If you disagree with the proposed updated version of this Agreement, any policy, or agreement, you may notify DGTL.TECH at any time during the advance notice period that you wish to terminate Agreement, policy, or any other agreement. In these circumstances, the termination will take effect from the Effective Date, and we will discontinue providing Services under terminated Agreement, policy, or any other agreement. However, if you do not contact us during the advance notice period to notify us to the contrary, you will be deemed to have accepted the changes, and they will take effect from the Effective Date.

9. Your use of this Site or the Services after such changes or modifications have been made shall constitute your acceptance of this Agreement as last revised. If you disagree to be bound by this Agreement as last revised, do not use (or continue to use) this Site or the Services — also, DGTL.TECH may occasionally notify you of changes or modifications to this Agreement by email or through Account.

10. It is therefore important that you keep your shopper account ("Account") information current. DGTL.TECH assumes no liability or responsibility for your failure to receive an email notification if such failure results from an inaccurate email address.

B. Eligibility; Authority

1. This Site and the Services are available only to Users who can form legally binding contracts under applicable law. By using this Site or the Services, you represent and warrant that you are (i) at least eighteen (18) years of age, (ii) otherwise recognized as being able to form legally binding contracts under applicable law, and (iii) are not a person barred from purchasing or receiving the Services found under the laws of the England and Wales or other applicable jurisdiction.

2. If you are entering into this Agreement on behalf of a corporate entity, you represent and warrant that you have the legal authority to bind such corporate entity to the terms and conditions contained in this Agreement, in which case the terms "you", "your", "User" or "customer" shall refer to such corporate entity. If, after your electronic acceptance of this Agreement, DGTL.TECH finds that you do not have the legal authority to bind such corporate entity, you will be personally responsible for the obligations contained in this Agreement, including, but not limited to, the payment obligations.

3. DGTL.TECH shall not be liable for any loss or damage resulting from DGTL.TECH's reliance on any instruction, notice document, or communication reasonably believed by DGTL.TECH to be genuine and originating from an authorized representative of your corporate entity.

4. If there is reasonable doubt about the authenticity of any such instruction, notice document, or communication, DGTL.TECH reserves the right (but undertakes no duty) to require additional authentication from you.

5. You further agree to be bound by the terms of this Agreement for transactions entered into by you, anyone acting as your agent, and anyone who uses your Account or the Services, whether or not authorized by you.

C. Accounts; Transfer of Data Abroad

1. To access some of the features of this Site or use some of the Services, you will have to create an account.

2. You represent and warrant to DGTL.TECH that: 2.1. all information you submit when you create your Account is accurate, current, and complete, and 2.2. you will keep your Account information accurate, current, complete, and updated, 2.3. you are the owner of the primary email address used to set up the Account. 2.4. you will not pass, sell, or transfer the Account's ownership to another person or entity in any form.

3. If DGTL.TECH has reason to believe that your Account information is untrue, inaccurate, out-of-date, or incomplete, DGTL.TECH reserves the right, in its sole and absolute discretion, to suspend or terminate your Account.

4. You can own only one Account. When multiple accounts are made to bypass any restrictions or commit illegal activities, acts will permanently terminate all Services.

5. You are solely responsible for the activity that occurs on your Account, whether authorized by you or not, and you must keep your Account information secure, including without limitation your customer number/login, password, Payment Method(s) (as defined below). For security purposes, DGTL.TECH recommends that you change your password at least once every six (6) months for Account.

6. You must notify DGTL.TECH immediately of any breach of security or unauthorized use of your Account.

7. DGTL.TECH will not be liable for any loss you incur due to any unauthorized use of your Account. You, however, may be responsible for any loss DGTL.TECH or others incur caused by your Account, whether caused by you, or by an authorized person, or by an unauthorized person.

8. If you visit this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information (including your Account information) across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.

9. In addition, DGTL.TECH may occasionally notify you of changes or modifications to this Agreement, any policy or agreement via Account. Accordingly, please check regularly your Account and notifications throughout each week.

10. Once You logged-in into your Account, You can choose and order specific Services offered by DGTL.TECH. Pay your attention to the fact that some of our Services become available to you only upon the conclusion of a separate Services agreement or/and annex.

D. Data Processing

1. Data Controller and Processor. For the purposes of applicable data protection laws, including the UK GDPR and EU GDPR, you acknowledge that: (a) where you provide personal data to DGTL.TECH for your own Account, DGTL.TECH acts as a data controller; (b) where you use the Services to process personal data of third parties (such as your customers), you are the data controller and DGTL.TECH acts as a data processor on your behalf.

2. Processing Instructions. Where DGTL.TECH acts as a data processor, DGTL.TECH will process personal data only in accordance with your documented instructions, unless required to do so by applicable law.

3. Security Measures. DGTL.TECH implements appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

4. Sub-processors. You authorize DGTL.TECH to engage sub-processors to assist in providing the Services. DGTL.TECH will ensure that sub-processors are bound by data protection obligations no less protective than those in this Agreement.

5. Data Subject Rights. DGTL.TECH will assist you in responding to requests from data subjects exercising their rights under applicable data protection laws, to the extent technically feasible and legally permitted.

6. Data Breach Notification. DGTL.TECH will notify you without undue delay upon becoming aware of a personal data breach affecting your data, and will provide reasonable assistance in your compliance with breach notification obligations.

7. International Transfers. Personal data may be transferred to and processed in countries outside the European Economic Area or the United Kingdom. Where such transfers occur, DGTL.TECH will ensure appropriate safeguards are in place in accordance with applicable data protection laws.

8. Privacy Policy. Further details about how DGTL.TECH processes personal data are set out in our Privacy Policy.

E. Availability of Website/Services

1. From time to time, DGTL.TECH may offer new Services (limited preview services or new features to existing Services) in a pre-release version.

2. New Services, new features to existing Services or limited preview services shall be known, individually and collectively, as "Beta Services". If you elect to use any Beta Services, then your use of the Beta Services is subject to the following terms and conditions:

F. General Rules of Conduct

1. You acknowledge and agree that: 1.1. Your use of this Site and the Services, including any content you submit, will comply with this Agreement and all applicable local, national, and international laws, rules, and regulations. 1.2. You will not collect or harvest (or permit anyone else to collect or harvest) any User Content (as defined below) or any non-public or personally identifiable information about another User or any other person or entity without their express prior written consent. 1.3. You will not use this Site or the Services in a manner (as determined by DGTL.TECH in its sole and absolute discretion) that: 1.3.1. Is illegal, or promotes or encourages illegal activity; 1.3.2. Promotes encourages or engages in child pornography or the exploitation of children; 1.3.3. Promotes encourages or engages in terrorism, violence against people, animals, or property; 1.3.4. Promotes encourage or engage in any spam or other unsolicited bulk email, computer or network hacking or cracking; 1.3.5. Promotes encourages or engages in the sale or distribution of prescription medication without a valid prescription; 1.3.6. Infringes on the intellectual property rights of another User or any other person or entity; 1.3.7. Violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity; 1.3.8. Interferes with the operation of this Site or the Services found at this Site; 1.3.9. Contains or installs any viruses, worms, bugs, Trojan horses, Cryptocurrency Miners, or other code, files, or programs designed to, or capable of, using many resources, disrupting, damaging or limiting the functionality of any software or hardware; or 1.3.10. Contains false or deceptive language, or unsubstantiated or comparative claims, regarding DGTL.TECH or DGTL.TECH's Services.

1.4. You will not copy or distribute any part of this Site or the Services in any medium, except where expressly authorized by DGTL.TECH. 1.5. You will not modify or alter any part of this Site or the Services found at this Site or any of its related technologies. 1.6. You will not access DGTL.TECH Content (as defined below) or User Content through any technology or means other than through this Site itself or as DGTL.TECH may designate. 1.7. You agree to backup all of your User Content so that you can access and use it when needed. DGTL.TECH does not warrant that it backs-up any Account or User Content, and you agree to accept as a risk the loss of any and all of your User Content. 1.8. You will not re-sell or provide the Services for a commercial purpose, including any of DGTL.TECH's related technologies, without DGTL.TECH's express prior written consent. 1.9. You agree to provide government-issued photo identification and/or government-issued business identification as required for verification of identity when requested.

2. DGTL.TECH reserves the right to modify, change, or discontinue any aspect of this Site or the Services, including without limitation prices and fees for the same, at any time.

3. Our response to your non-compliance with general rules of conduct: 3.1. In the case of the User's non-compliance with the general rules of conduct, DGTL.TECH will act under the sole discretion to restore compliance. 3.2. DGTL.TECH may deny new orders and halt tasks, including support tasks that are already in progress. 3.3. DGTL.TECH will continue communication with the User with an emphasis on the non-compliance issue only. 3.4. If DGTL.TECH's efforts to restore compliance with terms of the general rules of conduct fail because of the User's non-cooperation, or the violation is too severe. Any actions based on the general rules of conduct carried out by DGTL.TECH will be considered necessary, including suspension or termination of Service. In case of such suspension or termination, the User will have no right to demand a refund/be refunded. Moreover, the User will be held responsible for this unilateral termination of the Agreement initiated by DGTL.TECH. 3.5. In case of abuse or any similar adverse circumstances, DGTL.TECH will take necessary actions to suppress the incident as soon as possible. Considering the severity of the incident DGTL.TECH may not contact the User before a suspension. Such inaccessibility is not considered downtime. DGTL.TECH will cooperate toward a problem resolution as long as the User puts relative effort into cooperation. However, the User has no right to demand re-activation of the Service if DGTL.TECH believes that it will cause the risk of another incident.

4. If any illegal activities occur, of which DGTL.TECH is aware of DGTL.TECH will contact appropriate legal authorities.

G. Your Use of DGTL.TECH Content and User Content

1. In addition to the general rules above, the provisions in this Section apply specifically to your use of DGTL.TECH Content and User Content posted to DGTL.TECH's corporate websites (i.e., those sites which DGTL.TECH directly controls or maintains).

2. The applicable provisions are not intended to and do not affect transferring any ownership or licensed rights (including intellectual property rights) you may have in content posted to your hosted websites.

DGTL.TECH Content

3. Except for User Content, the content on this Site and the Services, including without limitation the text, software, scripts, source code, API, graphics, photos, sounds, music, videos, and interactive features and the trademarks, service marks and logos contained therein ("DGTL.TECH Content"), are owned by or licensed to DGTL.TECH in perpetuity is subject to copyright, trademark, and/or patent protection in the United Kingdom and foreign countries and other intellectual property rights under the United Kingdom and foreign laws.

4. DGTL.TECH Content is provided to you "as is", "as available" and "with all faults" for your information and personal, non-commercial use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purposes whatsoever without the express prior written consent of DGTL.TECH.

5. This Agreement grants no right or license under any copyright, trademark, patent, or other proprietary right or license. DGTL.TECH reserves all rights not expressly granted in and to DGTL.TECH Content, this Site, and the Services, and this Agreement do not transfer ownership of any of these rights.

User Content

6. Some of the features of this Site or the Services may allow Users to view, post, publish, share, store, or manage (a) ideas, opinions, recommendations, or advice ("User Submissions"), or (b) literary, artistic, musical, or other content, including but not limited to photos and videos (together with User Submissions, "User Content").

7. User Content includes all content submitted through your Account.

8. By posting or publishing User Content to this Site or the Services, you represent and warrant to DGTL.TECH that (i) you have all necessary rights to distribute User Content via this Site or via the Services, either because you are the author of the User Content and have the right to distribute the same, or because you have the appropriate distribution rights, licenses, consents, and/or permissions to use, in writing, from the copyright or other owner of the User Content, and (ii) the User Content does not violate the rights of any third party.

9. You agree not to circumvent, disable, or otherwise interfere with the security-related features of this Site or the Services (including without limitation those features that prevent or restrict use or copying of any DGTL.TECH Content or User Content) or enforce limitations on the use of this Site or the Services, the DGTL.TECH Content, or the User Content therein.

H. DGTL.TECH's Use of User Content

1. The provisions of this Section apply specifically to DGTL.TECH's use of User Content posted to DGTL.TECH's corporate websites (i.e., those sites which DGTL.TECH directly controls or maintains). The applicable provisions are not intended to and do not apply to the use of User Content posted to your hosted websites.

2. You shall be solely responsible for any and all of your User Content or User Content that is submitted through your Account, and the consequences of, and requirements for, distributing it.

3. Concerning User Submissions, you acknowledge and agree that: 3.1. Your User Submissions are entirely voluntary. 3.2. Your User Submissions do not establish a confidential relationship or obligate DGTL.TECH to treat your User Submissions as confidential or secret. 3.3. DGTL.TECH has no obligation, either express or implied, to develop or use your User Submissions, and no compensation is due to you or anyone else for any intentional or unintentional use of your User Submissions.

4. DGTL.TECH shall own exclusive rights (including all intellectual property and other proprietary rights) to any User Submissions posted to this Site and shall be entitled to the unrestricted use and dissemination of any User Submissions posted to this Site for any purpose, commercial or otherwise, without acknowledgment or compensation to you or anyone else.

5. If you submit User Submissions to this Site, or if you submit any business information, idea, concept or invention to DGTL.TECH by email, you automatically forfeit any proprietary rights in such material.

6. Concerning User Content (other than User Submissions) posted to DGTL.TECH's corporate websites (i.e., sites which DGTL.TECH directly controls or maintains), you grant DGTL.TECH a worldwide, royalty-free, fully paid-up, non-exclusive, perpetual, irrevocable, transferable and fully sub-licensable (through multiple tiers) license, without additional consideration to you or any third party, to reproduce, distribute, perform and display (publicly or otherwise), create derivative works of, adapt, modify and otherwise use, analyze and exploit such User Content, in any format or media now known or hereafter developed, and for any purpose (including promotional purposes, such as testimonials).

7. In addition, if you provide DGTL.TECH with any feedback or suggestions regarding this Site, the Services, or any DGTL.TECH products or services, DGTL.TECH is free to use such information for any purpose without additional consideration to you or any third party.

8. You, and not DGTL.TECH, are fully responsible for all of your User Content. DGTL.TECH's reproduction, distribution, or other use of your User Content by DGTL.TECH in connection with this Site or the Services will not violate any copyrights, rights of privacy or publicity, or any other intellectual property or other rights of any person. DGTL.TECH does not routinely review user content for illegal or otherwise inappropriate material. DGTL.TECH is not responsible for illegal or otherwise inappropriate material posted to this Site, either by users or any third parties.

9. When you delete your User Content, it will be removed from this Site and the Services. However, you acknowledge that caching or references to the User Content may not be made immediately unavailable. DGTL.TECH retains a copy of content for evidence purposes, which may last indefinitely.

I. Monitoring of Content; Account Termination Policy

1. DGTL.TECH generally does not pre-screen User Content (whether posted to a Site controlled by DGTL.TECH or hosted by DGTL.TECH). However, DGTL.TECH reserves the right (but undertakes no duty) to do so and decide whether any item of User Content is appropriate and/or complies with this Agreement.

2. DGTL.TECH may remove any item of User Content (whether posted to a Site controlled by DGTL.TECH or hosted by DGTL.TECH) and/or terminate a User's access to this Site or the Services for posting or publishing any material in violation of this Agreement, or for otherwise violating this Agreement (as determined by DGTL.TECH in its sole and absolute discretion), at any time and without prior notice.

3. DGTL.TECH may also terminate a User's access to this Site or the Services if DGTL.TECH has reason to believe the User is a repeat infringer. If DGTL.TECH terminates your access to this Site or the Services, DGTL.TECH may, in its sole and absolute discretion, remove and destroy any data and files stored by you on its servers.

J. Additional Reservation of Rights

DGTL.TECH expressly reserves the right to deny, cancel, terminate, suspend, lock, or modify access to (or control of) any Account or Services (including the right to cancel or transfer any domain name registration) for any reason (as determined by DGTL.TECH in its sole and absolute discretion), including but not limited to: (i) to correct mistakes made by DGTL.TECH in offering or delivering any Services, (ii) to protect the integrity and stability of, and correct mistakes made by, any domain name registry, (iii) to assist with our fraud and abuse detection and prevention efforts, (iv) to comply with court orders against you and/or your domain name or website and applicable local, national, and international laws, rules and regulations, (v) to comply with requests of law enforcement, including subpoena requests, (vi) to comply with any dispute resolution process, (vii) to defend any legal action or threatened legal action without consideration for whether such legal action or threatened legal action is eventually determined to be with or without merit, or (viii) to avoid any civil or criminal liability on the part of DGTL.TECH, its officers, directors, employees and agents, as well as DGTL.TECH's affiliates, including, but not limited to, instances where you have sued or threatened to sue DGTL.TECH.

DGTL.TECH expressly reserves the right to terminate, without notice to you, any and all Services where, in DGTL.TECH's sole discretion, you are harassing or threatening DGTL.TECH and/or any of DGTL.TECH's employees.

K. No Spam

DGTL.TECH maintains a zero-tolerance policy for the use of its network or services in any manner associated with the transmission, distribution, or delivery of any unsolicited bulk or unsolicited commercial email ("Spam"). You may not use the Services to send Spam. You also may not deliver Spam or cause Spam to be delivered to any of DGTL.TECH's Services or customers.

"Spam" is defined as sending or causing to be sent Unsolicited Commercial Email ("UCE"), Unsolicited Bulk Email ("UBE"), or unsolicited facsimiles ("Faxes"), which is email or facsimile sent to recipients as an advertisement or otherwise, without first obtaining prior confirmed consent to receive these communications. This can include, but is not limited to email, guestbook entries, HTTP referral log entries, usenet posts, pop-up messages, instant messages, or facsimiles.

DGTL.TECH may, in its sole and absolute discretion, investigate any suspected or alleged violation of this Spam Policy. If DGTL.TECH, in its sole and absolute discretion, determines that you have sent Spam or otherwise violated this Spam Policy, DGTL.TECH reserves the right to take any and all action to prevent future violations, including but not limited to suspending or terminating your Services without notice, and without any refund.

L. Trademark and/or Copyright Claims

DGTL.TECH supports the protection of intellectual property. If you would like to submit a trademark claim for violation of a mark on which you hold a valid, registered trademark or service mark, or a copyright claim for material on which you hold a bona fide copyright, please refer to DGTL.TECH's Trademark and/or Copyright Infringement Policy provided on this Site.

Claim must include the reasoning and direct link to the copyrighted material.

M. Links to Third-Party Websites

This Site and the Services may contain links to third-party websites that are not owned or controlled by DGTL.TECH. DGTL.TECH assumes no responsibility for the content, terms and conditions, privacy policies, or practices of any third-party websites. In addition, DGTL.TECH does not censor or edit the content of any third-party websites. By using this Site or the Services, you expressly release DGTL.TECH from any and all liability arising from your use of any third-party website. Accordingly, DGTL.TECH encourages you to be aware when you leave this Site or the Services and to review the terms and conditions, privacy policies, and other governing documents of each other website that you may visit.

N. Disclaimer of Representations and Warranties

THIS SITE AND THE SERVICES FOUND AT THIS SITE ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS" BASIS. DGTL.TECH, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS (COLLECTIVELY, "REPRESENTATIVES") DO NOT MAKE ANY REPRESENTATION OR WARRANTY WHATSOEVER REGARDING THE COMPLETENESS, ACCURACY, CURRENCY, OR ADEQUACY OF, OR THE SUITABILITY, FUNCTIONALITY, AVAILABILITY, OR OPERATION OF THIS SITE OR THE SERVICES FOUND AT THIS SITE. BY USING THIS SITE OR THE SERVICES, YOU ASSUME ALL RISKS ASSOCIATED WITH THE USE OF THE SITE AND SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY RISK TO YOUR COMPUTER, SOFTWARE OR DATA BEING DAMAGED BY ANY VIRUS, SOFTWARE, OR ANY OTHER FILE THAT MIGHT BE TRANSMITTED OR ACTIVATED VIA THIS SITE OR YOUR ACCESS TO IT.

TO THE FULLEST EXTENT PERMITTED BY LAW, DGTL.TECH DISCLAIMS ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF TITLE, MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. DGTL.TECH DOES NOT WARRANT THAT THIS SITE OR THE SERVICES FOUND AT THIS SITE OR ANY OF THE FUNCTIONS CONTAINED THEREIN WILL BE TIMELY, SECURE, ACCURATE, COMPLETE, UP-TO-DATE, UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. DGTL.TECH DOES NOT WARRANT THAT ANY SERVICES PROVIDED THEREIN WILL MEET YOUR REQUIREMENTS. NO ADVICE, RESULTS OR INFORMATION, OR MATERIALS WHETHER ORAL OR WRITTEN, OBTAINED BY YOU THROUGH THIS SITE OR THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

O. Limitation of Liability

IN NO EVENT SHALL DGTL.TECH, OR ITS REPRESENTATIVES BE LIABLE TO YOU OR ANY THIRD PARTY FOR (A) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, (B) ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF OR YOUR INABILITY TO USE THIS SITE OR THE SERVICES FOUND AT THIS SITE, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE OR ANTICIPATED PROFITS, LOSS OF GOODWILL, LOSS OF BUSINESS, LOSS OF DATA, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER DAMAGES, EVEN IF DGTL.TECH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THIS AGREEMENT, DGTL.TECH'S LIABILITY (AND THE LIABILITY OF EACH REPRESENTATIVE) TO YOU OR ANY THIRD PARTY IN ANY CIRCUMSTANCE IS LIMITED TO THE GREATER OF (A) THE TOTAL AMOUNT OF 6 MONTHS OF THE MONTHLY SERVICE FEE OR (B) 10,000.00 EUR (WHICHEVER IS LESS).

SOME STATES OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THE LIMITATION OF LIABILITY HEREIN IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN AND REFLECTS A FAIR ALLOCATION OF RISK. THE SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS AND YOU AGREE THAT THE LIMITATIONS AND EXCLUSIONS OF LIABILITY, DISCLAIMERS AND EXCLUSIVE REMEDIES SPECIFIED HEREIN WILL SURVIVE EVEN IF FOUND TO HAVE FAILED IN THEIR ESSENTIAL PURPOSE. THIS SITE AND THE SERVICES WOULD NOT BE PROVIDED TO YOU WITHOUT SUCH LIMITATIONS.

YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT DGTL.TECH SHALL NOT BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER OR THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

ANY CAUSE OF ACTION BY YOU WITH RESPECT TO THE SERVICES (AND/OR ANY RELATED INFORMATION, SERVICES OR PRODUCTS) MUST BE INSTITUTED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION AROSE OR BE FOREVER WAIVED AND BARRED.

P. Indemnity

You agree to indemnify and hold harmless DGTL.TECH, and its Representatives, from and against any and all claims, damages, losses, costs (including reasonable attorneys' fees), and other expenses that arise directly or indirectly out of or from (a) your breach of any part of this Agreement, (b) any allegation that any User Content you submit to DGTL.TECH or transmit to this Site or through the Services infringes, misappropriates, or otherwise violates the copyright, trademark, trade secret, or other intellectual property or other right of any third party, (c) your activities in connection with this Site or the Services, (d) your negligent or willful misconduct, or (e) any other party's access to this Site or the Services using your Account or password.

Q. Discontinued Services; End of Life Policy

DGTL.TECH reserves the right to discontinue offering any of the Services at any time in its sole and absolute discretion. DGTL.TECH will use commercially reasonable efforts to provide at least thirty (30) days advance notice prior to discontinuing any Service (the "End-of-Life Date"). DGTL.TECH may provide a migration path to a comparable Service. You are solely responsible for migrating your Services prior to the End-of-Life Date. Unless otherwise notified by DGTL.TECH in writing, any end-of-life discontinued Services will result in migration to a comparable Service. At DGTL.TECH's discretion, upon request, DGTL.TECH may offer an in-store credit, prorated refund, or other relief in place of migration to a comparable Service.

R. Fees and Payments

All prices are non-refundable unless stated otherwise in the specific features. DGTL.TECH reserves the right to change the prices immediately.

Automatic Renewal. DGTL.TECH offers some Services on an automatically renewing basis. When you purchase a Service with an automatic renewal feature, you agree that DGTL.TECH may charge your Payment Method (as defined below) on file for each renewal period at the then-current rate for the applicable Service, plus any applicable taxes. The automatic renewal feature is enabled by default. If you wish to disable the automatic renewal feature, you may do so by logging into your Account and updating your settings. For instructions, please refer to the Knowledge Base. Your Service will continue to be renewed automatically until you cancel it. If you cancel the Service, you may use your Service until the end of your then-current term. Your Service will not be renewed after your then-current term expires.

Billing Policy

The invoice becomes available to your Account 5 (five) days before invoice's due date. If the invoice is not paid by its due date, Service is subject to immediate suspension and/or termination. However, in the case of Resellers, the Service will be suspended and/or terminated 2 (two) days before the invoice's due date.

Payment Policy

1. You cannot change the currency assigned to your Account. Transfers from an account with one currency to another may require additional currency conversions. Any extra charges or costs due to currency conversions are solely your responsibility. 2. Discounts related to first-time purchases for additional Services cannot be reused after the initial Service purchase. Such abuse of discount terms constitutes grounds for termination of your Account and all Services. 3. Only the Account owner or individuals authorized by the Account owner may pay for Services within the Account. Payments accepted from persons not known to the Account owner will constitute unauthorized transactions and grounds for Account termination. 4. You are responsible for any additional taxes or charges that may be added by your financial institution.

Refund Policy

1. Standard Refund Terms. Unless otherwise required by applicable law, refunds apply only to Test VPS and Test Cloud hosting services and must be requested within three (3) days of purchase.

2. Consumer Statutory Rights. If you are a consumer residing in the European Union, United Kingdom, or another jurisdiction that provides statutory cancellation or refund rights, nothing in this Agreement affects your statutory rights. For UK and EU consumers, you may have a right to cancel distance contracts within 14 days under the Consumer Rights Act 2015 (UK) or the Consumer Rights Directive 2011/83/EU. However, you acknowledge that digital services and customized products may be exempt from cancellation rights once performance has begun with your consent.

3. Requests for refunds must be made through a support ticket. All tickets must be submitted from the email address associated with your Account.

4. If you purchased a domain name as part of a promotional offer, the standard retail price for that domain will be deducted from any refund issued.

5. Refunds do not apply to products or services purchased from third parties. Third-party products and services are non-refundable.

6. Refund Method. Refunds will be issued using the same payment method used for the original purchase, unless otherwise agreed or technically impossible.

Payment Methods

DGTL.TECH currently accepts the following forms of payment: Credit/Debit Cards, PayPal, and In-store credit balances. Payment is due at the time of order placement.

PayPal Terms of Service

You authorize DGTL.TECH to debit your PayPal account for the Services purchased. You also acknowledge and agree that PayPal reserves the right to decline any PayPal transaction based on its underwriting criteria and risk assessment.

In-Store Credit Balances

In-store credits cannot be transferred between Accounts and are not redeemable for cash. In-store credits expire after two (2) years from the date of issuance. In-store credit balances do not accrue interest. DGTL.TECH reserves the right to modify or cancel in-store credits at any time.

Chargebacks

If you file a chargeback or otherwise dispute a charge on your Account, your Account may be subject to immediate suspension and/or termination, and your domain name registration may be at risk. DGTL.TECH considers such chargebacks as fraudulent activity. If you receive what you determine to be an unauthorized charge, please contact DGTL.TECH's customer service team before filing a chargeback or dispute. You agree to pay DGTL.TECH an administrative fee of EUR 20 for each chargeback or dispute filed.

S. Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations under this Agreement where such failure or delay results from Force Majeure Events. "Force Majeure Events" means events beyond the reasonable control of a party, including but not limited to: acts of God, natural disasters, earthquakes, floods, fires, epidemics, pandemics, war, terrorism, civil unrest, government actions, sanctions, embargoes, labor disputes, power failures, internet or telecommunications failures, cyberattacks, or failures of third-party service providers.

The affected party shall notify the other party as soon as reasonably practicable of the Force Majeure Event and its expected duration. If a Force Majeure Event continues for more than sixty (60) days, either party may terminate this Agreement upon written notice without liability.

T. Successors and Assigns

This Agreement shall be binding upon and inure to the benefit of the parties and their respective heirs, successors, and assigns.

U. No Third-Party Beneficiaries

Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

V. Compliance with Local Laws

DGTL.TECH makes no representation or warranty that the content available on this Site or the Services found at this Site are appropriate in every country or jurisdiction, and access to this Site or the Services from countries or jurisdictions where its content is illegal is prohibited. Users who choose to access this Site or the Services are responsible for compliance with all local laws, rules, and regulations.

W. Governing Law; Jurisdiction

For contracts with DGTL TECH UK LLP: This Agreement shall be governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to this Agreement or the Services shall be filed only in the courts of England and Wales, and you hereby consent and submit to the exclusive jurisdiction of such courts for the purposes of litigating any such action.

For contracts with DGTL TECH LLC: This Agreement shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to this Agreement or the Services shall be filed only in the state or federal courts located in the State of Wyoming, and you hereby consent and submit to the exclusive jurisdiction of such courts for the purposes of litigating any such action.

X. Dispute Resolution

1. Informal Resolution. Before initiating any formal dispute resolution proceedings, you agree to first contact DGTL.TECH at dpo@dgtl.tech to attempt to resolve the dispute informally. The parties shall use good faith efforts to resolve any dispute within thirty (30) days of notification.

2. Service Termination Decisions. You acknowledge and agree that DGTL.TECH shall have sole and final authority to determine whether a violation of this Agreement has occurred and whether to suspend, terminate, or refuse to provide Services as a result. Such decisions by DGTL.TECH are final and binding. DGTL.TECH's determination that you have violated this Agreement, including but not limited to the General Rules of Conduct, Spam Policy, or Acceptable Use provisions, shall not be subject to appeal or external arbitration.

3. Binding Arbitration. For all other disputes that cannot be resolved informally, and except where prohibited by applicable law, you agree that any dispute, claim, or controversy arising out of or relating to this Agreement or the Services shall be resolved by binding arbitration administered by a mutually agreed arbitration body, rather than in court. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

4. Class Action Waiver. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you waive any right to a jury trial.

5. Exceptions. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

Y. Titles and Headings; Independent Covenants; Severability

The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilized in any way to construe or interpret the agreement of the parties as otherwise set forth herein. Each covenant and agreement in this Agreement shall be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected, and shall be found to be valid and enforceable to the fullest extent permitted by law.

Z. Notice Provisions

1. Notices to You. DGTL.TECH may provide notices to you by any of the following methods: (a) email to the primary email address associated with your Account, (b) posting within your Account dashboard, (c) posting on this Site, or (d) any other method permitted under this Agreement. Notices sent by email shall be deemed received upon sending, provided no delivery failure notice is received. Notices posted to your Account or this Site shall be deemed received upon posting.

2. Notices to DGTL.TECH. Except as otherwise specified in this Agreement, all notices to DGTL.TECH must be sent by email to dpo@dgtl.tech or through the support ticket system in your Account. Notices shall be deemed received on the next business day following transmission.

3. Language. All notices and communications under this Agreement shall be in English.

AA. Waiver

The failure of DGTL.TECH to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. Any waiver of any provision of this Agreement will be effective only if in writing and signed by DGTL.TECH. No waiver shall be deemed a continuing waiver or a waiver of any other provision.

AB. Entire Agreement

This Agreement, together with the Privacy Policy, Cookies Policy, any applicable Service Level Agreement, and any other policies or agreements referenced herein, constitutes the entire agreement between you and DGTL.TECH with respect to the subject matter hereof and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written, between the parties with respect to such subject matter. You acknowledge that you have not relied on any representations or statements not contained in this Agreement.

AC. Contact Information

If you have any questions about this Agreement, please contact DGTL.TECH at dpo@dgtl.tech.

DGTL TECH UK LLP
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom

DGTL TECH LLC
30 N St Ste #46339
Sheridan, WY 82801
United States

AD. Contracting Entity Determination

The specific contracting entity (DGTL TECH UK LLP or DGTL TECH LLC) is identified on the invoice, during the ordering process, or in your Account details.

Compliance Procedure for Natural Person

Regular compliance procedure:

1. A scan or photo of your national ID (or Passport).

2. Your legal residence address with a postal code.

3. Your contact phone number.

4. Your contact email address.

5. Confirm your identity with a photo of yourself holding your ID:

Take the photo in a room with enough light. Select the highest photo quality on the device you use to take the photo. Hold up the document and paper with a sign next to your face, like in the image below:

Example of ID verification photo

Make sure both your face, ID and sign "DGTL" with a date today (on a clean paper) are clear on the photo — nothing on the ID can be covered or censored.

6. Additional documents.

Compliance Procedure for Legal Person

1. Your legal name.

2. Registration number.

3. Country of incorporation.

4. Your legal address with a postal code.

5. Your contact phone number.

6. Your contact email address.

7. Additional documents:

If the signing party is a legal person. If somebody is signing on behalf of a legal person, the DGTL.TECH must verify that:

• The legal person is appropriately established by the national authorities or registered with them (see 7.1. Proof of establishment/registration)

• An authorised representative of the legal person approves this application (see 7.2. Approval by authorised representative)

7.1. Proof of establishment/registration

Normally, proof of establishment of a legal person can be registration with the national authorities (e.g., a recent extract from the Commercial Trade Register or equivalent document proving registration with the national authorities). When this is not available, other proof of establishment may be required (e.g., the law according to which the legal person was established).

The DGTL.TECH reserves the right to check the validity of this documentation by requesting further documentation or additional information from third parties.

7.2. Approval by authorised representative

A contract with either the DGTL.TECH or a sponsoring LIR must be signed by an authorised representative of the legal person. In order to obtain a degree of certainty that the person that signs a contract is authorised to represent the legal person, they must indicate:

• Their name

• Their position in the structure of the legal person

The DGTL.TECH may request official documentation proving that the person signing on behalf of the legal person is authorised to do so.

If there are doubts over the correctness of this information, the DGTL.TECH reserves the right to check the validity of this documentation by requesting further documentation (including proof of identity) or additional information from third parties.